Frequently Asked Questions (FAQ)

Please ask me by email or WhatsApp if you cannot find your answer here.


When are you going to have the 2018 Questions and Answers?

The 2018 Questions had been uploaded. Their answers are available in from 24 September, 2018 upon subscription.


What’s your return policy?

There is a 14 days FREE Trial, hence you can always ask for full refund during this period.


Do you allow oversea subscription?

Yes. However, as the examination is subject to local regulation and legal environment in Malaysia, which means the materials in this website is not applicable overseas. Although there should not be any boundaries on knowledge, it's you own personal choice to apply this knowledge in another legal jurisdiction.

The materials used here are from public domain. In other words, it is as if you are getting information from the Internet, which is of no limitation as to geographical location.


Do you have customer service?

Of course! The WhatsApp group "LPPEH Exam" serves as a platform for exchange of discussion.

Further services will later be introduced in the future. It will depend on the demand for this subscription website.


Do you give membership access just for 1 subject?

At best, "No". However, upon popular demand, I have given single subject at RM200 for some.

This is because of the 3 - attempt rule which means the best strategy to pass this exam is to take all 6 subjects in the first attempt.


If I have already gained access to FREE Trial, why should I pay for membership?

There are many questions that I have designed which are NOT past year questions in this website.

They might not be as relevant as Past Year questions, nonetheless, they are important topics or "spot questions". These are given in the FREE Trial access.

Thus, Paid Membership is access to Past Year Q&A, whereas FREE Trial is to give you a guide in the working of this website.


Do I have to register for FREE Trial if I select Paid Membership?

Everybody has to register for FREE Trial.

Nevertheless, you can choose to stay as FREE Trial without paying for the membership level. In such case, your FREE Trial period will expire in 14 days.

However, if you choose to sign up with Paid Membership, the membership commences the moment you receive an email indicating it.

Take for example, if you have signed up for FREE Trial and at the same time paid for Part 1 membership, your Part 1 membership period commences the moment that you receive the email indicating it.


Can I convert the remaining duration of one membership to another membership?

No. This is difficult to calculate and allocate.

For example, you have signed up for Part 1 in March, and by July exam the same year, you have completed the Part 1 exam. By August, you would decide to move to Part 2. In this case, you should have opted Part 1 & 2 Membership instead of just Part 1.


Do I get to access future past year questions?

Yes! Every year exam questions will be updated in the website. Although I cannot guarantee the timely upload of the suggested answers, it will be our continual afford to win subscribers by doing so.

For example, you have signed up for membership in middle of March. It would expire in March the following year. The July exam questions will be uploaded to the website and suggested answers be inserted for your continual learning.